Domain Keys Identified Mail (DKIM) is one part of a four-step email authentication process that allows a receiver to make sure that an email is legitimate, authorised and unaltered...
As professionals in digital communication Cumulo9 knows the technical consequences of a data breach. Any information that you store digitally for your business such as client email...
Digital Communications TransformedSending transactional documents by email sounds easy, but it is a minefield for the uninitiated. According to Validity, 17% of emails failed to re...
The way we work and how businesses run has forever changed after habits formed during lockdown. One major transformation of COVID-19 has been working from home, this was essential ...
New Zealand is currently in alert level 4 in response to the Coronavirus pandemic which can mean a hard time for many people as businesses have to close and all face to face contac...
As we move from alert level 3 and onto level 4 in the coming days in order to minimise the spread of Covid-19 the New Zealand government are advising all ‘non-essential’ staff to w...
The recent ANZ case (Stuff 3/3/2020) was not about a data breach, but it did follow a succession of other failings and this time the Commerce Commission has chosen to take the case...
What is MORGO?When I returned to New Zealand in 2002 after twenty years in the Northern Hemisphere, I met Jenny Morel who at that stage was running an investment bank and a VC Fund...
Customer communications are recognised as the critical touch-point between an organisation and their customers. In many cases, they are the only connection. But in a world where ch...
Just because you’ve sent it, doesn’t mean your message is getting through. Here are three areas that are critical to understand to ensure that your customer communications are deli...
Transactional email is a vital pillar of any brand’s business email strategy. Even today, the most commonly used form of communication between brands and their customers is email. ...
Mass Email is more strategic than you think and there are several things to consider in order to launch a successful business email campaign and improve the effectiveness of your e...
Cumulo9 delivered an early Christmas present by providing an extra layer of security and authentication of their C9 Signature product. This improved feature that will benefit all C...
1. Avoid dirty tricksRandom and extraneous characters in your email subject lines to attract recipients to open your emails simply do not work. Some examples of these are “pR!zE” “...
It has been a busy 12 months on the business email landscape with plenty of changes across the industry particularly with GDPR coming into effect in May. Some of these changes have...
At the start of 2017, we posted the top 5 points to consider with responsive email design. Fast forward 18 months’ and consumers have become more and more mobile when it comes to h...
It’s now just over a month since the General Data Protection Regulations (GDPR) came into effect (25 May 2018). At Cumulo9 we are big fans of the GDPR and believe it will pave the ...
Transactional documents such as invoices, contracts and payslips are the lifeblood of any company. Today, more than 50% of these documents are delivered via email around the world...
