Cumulo9 is gearing up and getting ready for the upcoming MORGO Queenstown Conference being held 08 – 10 September. We have talked about MORGO before as we are a recurring sponsor o...
Email spam is defined as irrelevant or unsolicited messages sent over the internet, typically to a large number of users. Usually, spam messages look like an advertisement or promo...
It has been three years since GDPR came into effect in May 2018 and its effect has reached around the world. It was heralded as a landmark step-change in privacy and data protectio...
As the year comes to a close it’s important to be organised and get yourself sorted before going away for the holidays. No matter how crazy your work life feels at the moment, the ...
Domain Keys Identified Mail (DKIM) is one part of a four-step email authentication process that allows a receiver to make sure that an email is legitimate, authorised and unaltered...
As professionals in digital communication Cumulo9 knows the technical consequences of a data breach. Any information that you store digitally for your business such as client email...
Digital Communications TransformedSending transactional documents by email sounds easy, but it is a minefield for the uninitiated. According to Validity, 17% of emails failed to re...
The way we work and how businesses run has forever changed after habits formed during lockdown. One major transformation of COVID-19 has been working from home, this was essential ...
New Zealand is currently in alert level 4 in response to the Coronavirus pandemic which can mean a hard time for many people as businesses have to close and all face to face contac...
As we move from alert level 3 and onto level 4 in the coming days in order to minimise the spread of Covid-19 the New Zealand government are advising all ‘non-essential’ staff to w...
The recent ANZ case (Stuff 3/3/2020) was not about a data breach, but it did follow a succession of other failings and this time the Commerce Commission has chosen to take the case...
What is MORGO?When I returned to New Zealand in 2002 after twenty years in the Northern Hemisphere, I met Jenny Morel who at that stage was running an investment bank and a VC Fund...
Customer communications are recognised as the critical touch-point between an organisation and their customers. In many cases, they are the only connection. But in a world where ch...
Just because you’ve sent it, doesn’t mean your message is getting through. Here are three areas that are critical to understand to ensure that your customer communications are deli...
Transactional email is a vital pillar of any brand’s business email strategy. Even today, the most commonly used form of communication between brands and their customers is email. ...
Mass Email is more strategic than you think and there are several things to consider in order to launch a successful business email campaign and improve the effectiveness of your e...
Cumulo9 delivered an early Christmas present by providing an extra layer of security and authentication of their C9 Signature product. This improved feature that will benefit all C...
1. Avoid dirty tricksRandom and extraneous characters in your email subject lines to attract recipients to open your emails simply do not work. Some examples of these are “pR!zE” “...
