Press Release

03 Oct 2022

New Quadient Inspire CCM Partnership

Cumulo9 and Digital Business People are delighted to announce a partnership to deliver the very best in Quadient CCM customer value, support and expertise. 

Quadient is a global leader in customer communications and experience management and Cumulo9 are a valued partner. Digital Business people were the winner of the “Services Partner of the Year 2021” award for APAC.  

Together our teams work closely with Inspire users, providing assistance with their deployments, migration, training and ongoing support. 

“As Cumulo9 continues to build our Quadient Inspire CCM business line in New Zealand and Australia, we are delighted to be partnering with Digital Business People.  Ashish has built Digital Business People to be a leading solution provider throughout Asia.  Their skill set and experience will allow our customers to achieve even more from their Inspire investments.” Chris Hogg, CEO, Cumulo9

The enterprise market is now recognising that their everyday customer communications are often the single and most important customer touch-point. They need to get these communications processes right every time. Businesses also need a flexible platform that can respond to changes in the market and Cumulo9 and Digital Business People are pleased to be at the forefront. 

Ashish Bhalla, Founder and CEO of Digital Business People said on this occasion “We are very excited to sign the partnership with Cumulo9. Both organizations have great synergies with their main focus on customer communication and engagement management. We have been serving clients in APAC and Australia for few years already. The partnership with Cumulo9 will allow us to serve more Quadient Inspire users in New Zealand.”  

This partnership further enhances the Customer Experience technology, solutions and service available to our Asia Pacific clients. Click here if you would like to know more about our CCM solutions.

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Since its inception in 2004, Quadient Inspire has been using leading-edge technologies to create an edge for businesses. Delivering an exceptional customer experience (CX) through personalised omnichannel communications is essential to sustaining a competitive advantage, building customer loyalty and driving revenue. However, many large organisations face a number of challenges including departmental silos, legacy systems and changing market regulations.

Cumulo9 has partnered with Quadient’s award-winning CCM solution, Inspire, helping companies design, manage and deliver personalised, accurate and compliant communications across all channels, from one centralised platform.