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Articles

30 Jul 2015

When was the last time you used a cheque?

It probably comes as no surprise that cheque use has been on a steady decline over the past ten years or so. In fact, since 2004, the number of cheques issued in New Zealand has dropped by 10 per cent a year. The majority of payments (at least 95%) are now made by other means.

And, most of us are entirely comfortable with paying by other methods such as EFTPOS, credit cards, or internet banking (and probably haven’t owned a cheque book for some time, if ever … depending on how old you are!). 93% of the people who are still using cheques only use them as a second or third alternative payment method, meaning they are also using some other payment method such as EFTPOS, credit cards, or internet banking.

The rise of digital communications has sped up the decline in cheque use. Email communications with payment buttons can reduce cheque payment by up to 50%. You can email your customers an invoice which they open online and then use the payment button on the online invoice to pay you securely using their credit card or via online banking.

To find out more about how payment buttons and online invoicing can work for you, contact the team at Cumulo9.

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ANSPER LECTIO SEPTUM

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Quadient

Since its inception in 2004, Quadient Inspire has been using leading-edge technologies to create an edge for businesses. Delivering an exceptional customer experience (CX) through personalised omnichannel communications is essential to sustaining a competitive advantage, building customer loyalty and driving revenue. However, many large organisations face a number of challenges including departmental silos, legacy systems and changing market regulations.

Cumulo9 has partnered with Quadient’s award-winning CCM solution, Inspire, helping companies design, manage and deliver personalised, accurate and compliant communications across all channels, from one centralised platform.