Client Data File Checklist

Contact lists are normally downloaded from a CRM system and provided as an excel or csv file to be uploaded/ updated into the campaign email system being used. Sounds easy however there are a few key things businesses can do in order to ensure maximum effectiveness when updating contact lists and sending campaigns.

To help ensure your contact list is ready for effective download including deliverability and bounce rate effectiveness we have developed this handy checklist with best practice tips.  


Since its inception in 2004, Quadient Inspire has been using leading-edge technologies to create an edge for businesses. Delivering an exceptional customer experience (CX) through personalised omnichannel communications is essential to sustaining a competitive advantage, building customer loyalty and driving revenue. However, many large organisations face a number of challenges including departmental silos, legacy systems and changing market regulations.

Cumulo9 has partnered with Quadient’s award-winning CCM solution, Inspire, helping companies design, manage and deliver personalised, accurate and compliant communications across all channels, from one centralised platform.