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Looking to clarify and consolidate their customer documentation, CIMB partnered with Pitney Bowes. Using the E-Vault technology they delivered a solution that not only saved time and money, it improved customer loyalty and satisfaction. Download the CIMB Bank case study to see how they did and how Cumulo9’s E-Vault may be able to help you.
Find out more about some of the typical challenges “Not for profits” face with effective and brand consistent communications. Our Cancer Society case study discusses these challenges and how the implementation of Cumulo9 One-to-One product helps them to transform their digital communications. Including a consistent and compliant brand delivery that can be integrated with the specific campaigns and provides them with detailed reporting analysis.
Have a read of the Apex Insurance case study to see how they managed all of the above – resulting in a significant improvement in business efficiency. The case study details how the introduction of Cumulo9’s Mailprimer One-to-One, Mailprimer One-to-Many and Automator Digital Forms helped Apex introduce business solutions that have improved their relevance, engagement and ultimately – sales!
Cumulo9’s Mailprimer One-to-Many has helped grow Franchise New Zealand’s database from 2000 to over 12,000. With electronic communications delivered in a consistent format they have been able to effectively market to their database via a variety of channels including their website and email. Complementing their traditional print presence and helping to keep them top of mind with their customers.
Since the introduction of Cumulo9’s Mailprimer One-to-One product Fifo Capital have seen a significant brand compliance issue disappear. With universally branded emails that are centrally controlled, Fifo Capital have enjoyed growth across the business with communication cost savings and a low ongoing maintenance solution. Download the Fifo Capital case study to read all about the challenge, solution and all the results.
Now with over half of their customers receiving invoices by email BOC has enjoyed a positive ROI since the introduction of Mailpost including an annual savings of nearly $100,000 just on postage, improved invoice delivery rates and a reduction in Day’s Sales Outstanding (DSO). Download the BOC case study to read all about the challenge, solution and all the results.
Personal information: The types of personal information or personal data we may collect about you include:
We may collect these types of personal information directly from you or from third parties.
Collection and use of personal information
We may collect, hold, use and disclose personal information for the following purposes:
Disclosure of personal information to third parties
We may disclose personal information to:
Please note that we use the following third parties to process your personal information:
By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside New Zealand and, if you are a European Union (EU) citizen, to third parties that reside outside the EU. Where the disclosure of your personal information is solely subject to New Zealand privacy laws (and not subject to the GDPR), you acknowledge that we are not required to ensure that those third parties comply with New Zealand privacy laws.
Our responsibilities as a ‘controller’ under the GDPR
Controllers are defined by the GDPR as natural or legal persons, a public authority, agency or other body to which personal information or personal data has been disclosed, whether via a third party or not, and who determines the purposes and means of processing personal information. We are a controller under the GDPR as we collect, use and store your personal information to enable us to provide you with our goods and/or services.
As a controller, we have certain obligations under the GDPR when collecting, storing and using the personal information of EU citizens. If you are an EU citizen, your personal data will:
Our responsibilities as a ‘processor’ under the GDPR
Where we are a processor, we have contracts containing certain prescribed terms in our contracts with controllers. Depending on circumstances, we can be a controller or processor or controller and processor. In addition to:
Your rights and controlling your personal information
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict how we process your personal information, we will let you know how the restriction affects your use of our Site or products and services.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party (data portability).
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you believe that we have breached the New Zealand Privacy Act 1993 or an article of the GDPR and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact the Office of the New Zealand Privacy Commissioner if you wish to make a complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Storage and security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Cookies and web beacons
We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
We may use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.
Links to other websites
For any questions or notices, please contact our Privacy Officer at:
Last update: 1 July 2018
In these Terms:
including and similar words do not imply any limit
Loss includes loss of profits, savings, revenue or data, and any other claim, damage, loss, liability and cost, including legal costs on a solicitor and own client basis
personal information means information about an identifiable, living person
Underlying System means any network, system, software, data or material that underlies or is connected to the Website
User ID means a unique name and/or password allocated to you to allow you to access certain parts of the Website
We, us or our means Cumulo9 Limited
Website means www.cumulo9.com
You means you or, if clause 1.1b applies, both you and the other person on whose behalf you are acting.
We (and our licensors) own all proprietary and intellectual property rights in the Website (including all information, data, text, graphics, artwork, photographs, logos, icons, sound recordings, videos and look and feel), and the Underlying Systems.